Terms & Conditions

Last updated: 17 January 2018

Please read these terms and conditions carefully as they contain important information about your rights and obligations when using this website (the 'Website')

The Website is owned and operated by Bright Let Limited ('we'/'us'/'our'), a limited company registered in England and Wales with company number 09729051. Please address all correspondence to:

Bright Let Limited,
8 Holt Street,
B7 4BP.

The term 'you' refers to the user or viewer of our Website.

By browsing on or using the Website you are agreeing to comply with and be bound by these terms and conditions which, together with our privacy policy, governs our relationship with you regarding the use of our Website.
  • 1. ACCESS
    • 1.1. You will be able to access parts of the Website without having to register any details with us. However, from time to time certain areas of this Website may be accessible only if you are a registered user.
    • 1.2. You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms, and that they comply with them.
    • 1.3. We make reasonable efforts to ensure that this Website is available to view and use 24 hours a day throughout each year however, this is not guaranteed. The Website may be temporarily unavailable at anytime because of: server or systems failure or other technical issues; reasons that are beyond our control; required updating, maintenance or repair.
    • 1.4. Where possible we will try to give you advance warning of maintenance issues but shall not be obliged to do so.
    • 2.1. When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.
    • 2.2. By registering on the Website you undertake:
    • 2.2.1. That all the details you provide to us for the purpose of registering on the Website are true, accurate, current and complete in all respects
    • 2.2.2. You will notify us immediately of any changes to the information provided on registration
    • 2.2.3. You are over 18 or if under 18 you have a parent or guardian's permission to register with the Website in conjunction with and under their supervision
    • 2.2.4. To only use the Website using your own email and password
    • 2.2.5. To make every effort to keep your password safe
    • 2.2.6. Not to disclose your password to anyone
    • 2.2.7. To change your password immediately upon discovering that it has been compromised
    • 2.2.8. To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them
    • 2.3. You authorise us to transmit your name, address and other personal information supplied by you (included updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity.
    • 3.1. The content of the Website is protected by copyright (including design copyrights), trade marks, patent, database and other intellectual property rights and similar proprietary rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source codes, data, technical information, trading business brand names, goodwill, service marks utility models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to Bright Let Limited moral rights and any similar rights in any country (whether registered or unregistered and including applications for and the right to apply for them in any part of the world).
    • 3.2. You acknowledge that the intellectual property rights in the material and content supplied as part of the Website shall remain with us or our licensors.
    • 3.3. You may download or copy the content and other downloadable items displayed on the Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.
    • 3.4. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices.
    • 3.5. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.
    • 3.6. You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works from such material and content.
    • 3.7. No licence is granted to you to use any of our trade marks or those of our affiliated companies.
    • 4.1. It shall be your responsibility to ensure that any products, services or information available through the Website meet your specific requirements.
    • 4.2. We will not be liable to you if the Website is unavailable at any time.
    • 4.3. We attempt to ensure that the information available on the Website at any time is accurate. However, we do not guarantee the accuracy or completeness of material on this Website. We use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of them. We make no commitment to ensure that such material is correct or up to date.
    • 4.4. All drawings, images, descriptive matter and specifications on the Website are for the sole purpose of giving an approximate description for your general information only and should be used only as a guide.
    • 4.5. Any prices and offers are only valid at the time they are published on the Website.
    • 4.6. All prices and descriptions supersede all previous publications.
    • 4.7. Every effort is made to keep information regarding stock availability on the Website up to date. However, we do not guarantee that this is the case, or that stock will always be available.
    • 4.8. The Website is provided on an 'as is' and 'as available' basis without any representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these terms and conditions or required by law) in relation to the information, materials, content or services found or offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement, compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.
    • 4.9. We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.
    • 4.10. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.
    • 4.11. We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you.
    • 4.12. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer equipment, computer programs, data or other proprietary material as a result of your use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.
    • 4.13. We reserve the right to disclose such information to law enforcement authorities as we reasonably feel is necessary should you breach this agreement.
    • 5.1. You are permitted to use the Website and the material contained in it only as expressly authorised by us and in accordance with these terms and conditions, as may be amended from time to time without notice to you.
    • 5.2. We provide access and use of the Website on the basis that we exclude all representations, warranties and conditions to the maximum extent permitted by law.
    • 5.3. We reserve the right to:
    • 5.3.1. Make changes to the information or materials on this Website at any time and without notice to you.
    • 5.3.2. Temporarily or permanently change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict access to parts of or the entire Website without notice or liability to you or any third party.
    • 5.3.3. Refuse to post material on the Website or to remove material already posted on the Website
    • 5.4. You may not use the Website for any of the following purposes:
    • 5.4.1. Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material
    • 5.4.2. Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise
    • 5.4.3. Breaching any applicable local, national or international laws, regulations or code of practice
    • 5.4.4. Gaining unauthorised access to other computer systems
    • 5.4.5. Interfering with any other person's use or enjoyment of the Website
    • 5.4.6. Breaching any laws concerning the use of public telecommunications networks
    • 5.4.7. Interfering with, disrupting or damaging networks or websites connected to the Website
    • 5.4.8. Utilisation of data mining, robots or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Website
    • 5.4.9. To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation
    • 5.4.10. To create and/or publish your own database that features all or substantial parts of the Website
    • 5.4.11. Making, transmitting or storing electronic copies of materials protected by copyright without the prior permission of the owner
    • 5.5. In addition, you must not:
    • 5.5.1. Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful to the Website
    • 5.5.2. Attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to it
    • 5.5.3. Attack the Website via a denial-of-service attack or a distributed denial-of service attack
    • 5.5.4. Damage or disrupt any part of the Website, any equipment or network on which the Website is stored or any software used for the provision of the Website
    • 5.6. A breach of this clause may be a criminal offence under the Computer Misuse Act 1990. We may report any such breach to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately.
    • 5.7. At a landlord's request we can provide a tenant referencing service via one of our referencing partners; although this is designed to help our users make a more informed decision we similarly cannot provide any guarantee regarding the integrity of the information supplied or the users being referenced.
    • 5.8. Since the services we offer are non-tangible and irrevocable we cannot issue refunds after a listing or reference is commenced except at our sole discretion. Having said this we are committed to our customers and will make our best efforts to help you if you are not fully satisfied when using our paid services.
    • 6.1. We reserve the right to terminate or suspend your access to the Website immediately and without notice to you if:
    • 6.1.1. You breach the terms of these terms and conditions (repeatedly or otherwise)
    • 6.1.2. You are impersonating any other person or entity
    • 6.1.3. When requested by us to do so, you fail to provide us within a reasonable time with sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity
    • 6.1.4. We suspect you have engaged, or about to engage, or have in anyway been involved, in fraudulent or illegal activity on the Website
    • 6.1.5. Right to cancel unconfirmed accounts or accounts that have been inactive for a long time or to modify or discontinue brightLET listings. You agree not to hold brightLET responsible for any loss you may incur as a result of brightLET taking this action.
  • 7. REVIEWS
    • 7.1. You acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or marketing materials.
    • 7.2. You undertake that any review, feedback or rating that you write shall:
    • 7.2.1. Comply with applicable law in the UK and the law in any country from which they are posted
    • 7.2.2. Be factually accurate
    • 7.2.3. Contain genuinely held opinions (where applicable)
    • 7.2.4. Not contain any material which is either defamatory, threatening, obscene, abusive, offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving
    • 7.2.5. Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence
    • 7.2.6. Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach any legal duty you owe to a third party
    • 7.2.7. Not be used to impersonate any person, or to misrepresent your identity
    • 7.3. You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the Website, including, without limitation, the violation of their privacy, defamatory statements or infringement of intellectual property rights.
    • 7.4. You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you.
    • 7.5. We reserve the right to publish, edit or remove any reviews without notifying you.
    • 8.1. You must not create a link to the Website from another website, document or any other source without first obtaining our prior written consent.
    • 8.2. Any agreed link must be:
    • 8.2.1. To the Website's homepage
    • 8.2.2. Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted
    • 8.2.3. Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it
    • 8.2.4. Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists
    • 8.3. We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is at all times accurate.
    • 8.4. We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice you must immediately remove the link and inform us once this has been done
  • 9. GENERAL
    • 9.1. We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.
    • 9.2. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions in these terms and conditions and the remainder of the provision in question will not be affected.
    • 9.3. All Contracts are concluded and available in English only.
    • 9.4. If we fail, at any time to insist upon strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions, it shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.
    • 9.5. A waiver by us of any default shall not constitute a waiver of any subsequent default.
    • 9.6. No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
    • 10.1. The Website is controlled and operated in the United Kingdom.
    • 10.2. These terms and conditions will be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.
    • 11.1. As a private landlord advertising or leasing property via brightLET Site, you agree you are responsible for all dealings between you and any person who is or may be your tenant or who agrees or may agree to act as a guarantor for a tenant or prospective tenant to you.
    • 11.2. You agree only to post or otherwise make available via brightLET Site photographs, information and other content ("Content") related to your property, for which you have lawful authority and not to post anything which is offensive, defamatory or otherwise may reasonably considered harmful or likely to cause distress.
    • 11.3. You will not copy material from the brightLET site without our permission.
    • 11.4. You will not use brightLET to distribute any illegal, obscene or otherwise harmful material.
    • 11.5. You have the right to offer the property for rental and will not breach any law, agreement or contract by doing so (this includes the terms of any mortgage on the property, insurance, fire regulations, gas and electrical safety).
    • 11.6. You agree the property has a valid Energy Performance Certificate (EPC).
    • 11.7. You agree the property has a valid Landlord Insurance Policy.
    • 11.8. You agree the property has a valid Gas Safety Certificate (CP12).
    • 11.9. You agree the property meets all Electrical Safety obligations.
    • 11.10. You agree everything you provide with the property is safe and in working order.
    • 11.11. For security reasons you maybe asked to provide a proof of your ID if we feel you are a rogue landlord.
    • 11.12. You should satisfy yourself of the accuracy of any and all information and of the integrity of all tenants you are transacting with before entering into any contract or agreement.
    • 11.13. You are liable for all additional clauses that you enter in the tenancy agreement and you agree that all additional clauses entered are legally valid.
    • 11.14. brightLET do not take responsibility for information and data that the private landlord has stated, either in the advertisement, landlord profile, tenant details, tradesmen details, or any communications with the tenant.
    • 11.15. You have informed and made the tenant aware of adding, or processing their information on Our Website.
    • 11.16. You have informed and made the tradesperson aware of adding, or processing their information on Our Website.
    • 11.1. As a tenant, you agree you are responsible for all dealings between you and any person who is or may be your landlord.
    • 11.2. You agree any information you provide on the brightLET Site is accurate and reliable to the best of your knowledge (this includes all personal information, contact details, previous landlord information, guarantor information, employer information, your salary and information related to you).
    • 11.3. You will not copy material from the brightLET site without our permission.
    • 11.4. You will not use brightLET to distribute any illegal, obscene or otherwise harmful material.
    • 11.5. You agree everything you provide on the brightLET site is safe and in working order.
    • 11.6. You agree to proof-read the tenancy agreement and any legal documents your landlord sends you before accepting or agreeing.
    • 13.1. brightLET disclaims any representations of any kind regarding the documents that pass through the service.
    • 13.2. You agree that you are responsible for recognising the parties of interest in all transactions you complete using the service and assessing all associated risks.
    • 13.3. You expressly understand and agree that brightLET shall not be liable to you or any third party for any direct, indirect, incidental, special, consequential or exemplary damages of any kind, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if such brightLET has been advised of the possibility thereof), and including damages resulting from: (i) any document or transaction sent through the service; (ii) the use or inability to use the service, including errors, interruptions or delays; (iii) unauthorised access to or alteration of your documents or transmissions; or (iv) any other matter relating to the service.
    • 14.1. brightLET disclaims any representations of any kind regarding the communication passed through the brightLET sit.
    • 14.2. You understand and agree that you are responsible for communication sent to a landlord or a tenant through the brightLET site.
    • 15.1. All information completed by the tenant and is not verified by brightLET, please conduct your own due diligence to ensure the information provided is accurate. brightLET are not legally responsible for any information that is misrepresented.
    • 15.2. All information completed by the landlord and is not verified by brightLET, please conduct your own due diligence to ensure the information provided is accurate. brightLET are not legally responsible for any information that is misrepresented.
    • 15.3. The Shorthold Tenancy Agreement provided by brightLET is a template. Whilst brightLET seeks to keep the template up to date concerning any legal changes, we are not in anyway offering legal advice. We recommend you seek legal advice to ensure your Tenancy Agreement is fit for purpose before use.
    • 15.4. As a Tenant you agree to brightLET sharing your personal information with our trusted partners who may conduct credit checks and right to rent checks when required by your potential landlord.
    • 16.1. If you cancel your package subscription before 8 days prior to your billing date no payment will be taken for the following month. However, if it falls within 8 days the payment for the following month will be taken on the payment due date.
    • 16.2. Free Trial refers to a month's free use of either package, this is set by default upon registration. To use all features relating to your package we require your billing information, payment will not be taken until your free trial ends. As we require payment in advance your payment for the following month will be taken on the same date as you signed up.
    • 16.3. If you change your subscription package, your feature will change accordingly with immediate effect. Payment relating to the price of the subscription package will be taken on your next payment due date.

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