As a tenant, using brightLET's property management solution, you can expect to manage all aspects of your tenancy agreement directly with your landlord, at any time on the move!
Not to forget mentioning, you will never be charged for any fees or ongoing admin costs - it's completely FREE!
This is a much easier and convenient way of communicating with your landlord, it will eliminate telephone calls, post, emails and SMS messages. Each message will appear with a date/time receipt when the message has been read, which ensures a complete audit trail of all activity on both sides. Even if you are abroad, you can still login to the brightLET platform and see all important messages without incurring any additional costs.
brightLET enables you to report maintenance issues directly to your landlord, enabling the landlord to quickly allocate their trusted tradesperson to the job. You can also attach any relevant images of the issue that would give the tradesperson a rough idea of what has happened. During this time, you can check the progress of the job, until it is fixed and you are satisfied that it has been completed successfully.
brightLET provides you with a secure location to access all important documents your landlord has shared with you. These documents could be your tenancy agreement, a rent guide, Energy Performance Certificate (EPC) or even a Gas Safety Certificate. You can access these important documents at any-time by logging in to our sophisticated online portal. This will ensure that everything stays organised and it will eliminate all that laborious paperwork.
By law, a landlord has to give you a 24-hour notice period before visiting your property, therefore arranging appointments online is a great way of keeping everything clear and transparent between you and the landlord. This also includes scheduling appointments for maintenance people or people to visit the property. brightLET will also remind you and your landlord on the day of the appointment, keeping parties informed.
At a glance, you can view the total rent you have paid during your tenancy period, and view any outstanding amounts that are due to the landlord. brightLET also has the ability to set-up rent online and collect from your preferred account. Upon a successful collection, you will be sent a receipt of this for your confirmation.
By law, the tenancy deposit is the tenant's money, but when not having an inventory report in place, it could lead to disputes over property damage or deterioration. The last thing you want is your landlord deducting money from your deposit. We try to eliminate this with our bespoke inventory report that covers every detail, so rest assured as long as your property is in line with your inventory report, you will get your money back in full.
As mentioned in the Inventory Report, by law, the tenancy deposit is the tenant's money. A walk-through inspection is a follow-on from the inventory report summarising all fixtures, fittings and condition of the property on the day you move in or move out.
From the point of you accepting the tenancy agreement, until the tenancy ends with your landlord, every action related to the tenancy between you and your landlord is logged, so it can help you with any deposit or tenancy disputes. You will also be presented with an option to download your tenancy history in a PDF format including details of who actioned what and the date/time of each action.